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Customer Solutions Center

Customer Service

LHH

Wayne

Customer Service


Accounting Principals is seeking a positive and professional customer service representative for a growing team to start January 2022 in an office located in Wayne, PA office. In this role you’ll be the customers point of contact, responsible for delivering a best in class customer support experience.


A vital part of the job is to maintain a professional, positive manner when talking with customers in-person, over the phone or by email.


Customer Service Representatives need a variety of skills and qualifications to succeed, including:

  • Interpersonal and customer service skills
  • Analytical and problem-solving skills
  • Multitasking and organizational skills
  • Ability to answer a high volume of calls and/or emails daily
  • Ability to share work among a customer service team
  • Attentiveness and patience
  • Time-management skills
  • Ability to find the positive in any situation

    • A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as:

  • Providing information to customers
  • Ensuring that customers are satisfied with services
  • Following up with clients or customers to check that they’re still satisfied with any purchases
  • Letting customers or clients know about additional services
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns
  • Troubleshooting common issues with a product or service
  • Working with a team of CSRs and other departments to find appropriate solutions

    • Equal Opportunity Employer/Veterans/Disabled


    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.accountingprincipals.com/candidate-privacy


    The Company will consider qualified applicants with arrest and conviction records

    Ref US_EN_5_849137_2888333

    Customer Solutions Center

    Customer Service

    LHH

    Wayne

    Customer Service


    Accounting Principals is seeking a positive and professional customer service representative for a growing team to start January 2022 in an office located in Wayne, PA office. In this role you’ll be the customers point of contact, responsible for delivering a best in class customer support experience.


    A vital part of the job is to maintain a professional, positive manner when talking with customers in-person, over the phone or by email.


    Customer Service Representatives need a variety of skills and qualifications to succeed, including:

  • Interpersonal and customer service skills
  • Analytical and problem-solving skills
  • Multitasking and organizational skills
  • Ability to answer a high volume of calls and/or emails daily
  • Ability to share work among a customer service team
  • Attentiveness and patience
  • Time-management skills
  • Ability to find the positive in any situation

    • A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as:

  • Providing information to customers
  • Ensuring that customers are satisfied with services
  • Following up with clients or customers to check that they’re still satisfied with any purchases
  • Letting customers or clients know about additional services
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns
  • Troubleshooting common issues with a product or service
  • Working with a team of CSRs and other departments to find appropriate solutions

    • Equal Opportunity Employer/Veterans/Disabled


    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.accountingprincipals.com/candidate-privacy


    The Company will consider qualified applicants with arrest and conviction records

    Ref US_EN_5_849137_2888333
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