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LHH Recruitment Solutions is currently seeking a Dispatch Coordinator for one of our clients located in the Schaumburg, IL area. The Dispatch Coordinator acts as a cross-regional-support to the Customer Care Team, centralizing all dispatch processes for freelance chefs and service providers. In addition, the candidate will manage all Return Goods Authorizations. This is a Contract To Hire position with an hourly rate between $22/HR and $23/HR depending on experience. ESSENTIAL DUTIES AND RESPONSIBILITIES

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  Dispatch Certified Chefs as requested for start-up trainings

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  Dispatch Service Technicians as needed for site certifications and installations.

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  Process and follow up with Return Goods Authorization requests to ensure timeliness from all parties.

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  Process chemical orders for assigned accounts (i.e., Ecolab) and as needed.

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  Develop and coordinate standardized operating procedures for dispatch processes

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  Cooperate with other team members and managers to analyze and develop best practices

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  Participate in all required company programs and activities

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  Other duties as needed

QUALIFICATIONS

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  An Associate’s Degree or equivalent experience is preferred

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  Personable with good relationship-building skills

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  Strong verbal presentation, questioning, listening skills with the ability to effectively present information and respond to questions from diverse groups of people.

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  Microsoft Office skills, especially Outlook, PowerPoint and Excel

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  Working knowledge of order management systems such as SAP is a plus

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  Working knowledge of customer management systems such as Salesforce is a plus

“Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.”

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records