[not to apply] Order Entry Specialist
LHH
$20.00 - $25.00 per Hour
Itasca- Receive and review customer orders via various channels, such as email, phone, and online platforms.
- Accurately enter order information into the company's order management system, ensuring completeness and correctness of all data.
- Verify pricing, product codes, and quantities to ensure alignment with customer requests and company pricing guidelines.
- Collaborate with the sales team and other departments to resolve any discrepancies or issues related to orders.
- Coordinate with the warehouse and logistics teams to ensure timely order fulfillment and shipment.
- Maintain open communication with customers regarding order status, delivery dates, and any potential delays.
- Provide exceptional customer service by addressing customer inquiries, concerns, and requests related to orders.
- Process order changes, cancellations, and returns in accordance with company policies.
- Assist in maintaining accurate and up-to-date records of customer interactions, order history, and related documentation.
- Continuously seek opportunities to streamline and improve the order entry process for increased efficiency and accuracy.
- Stay updated on product knowledge, pricing, and company policies to provide accurate information to customers.
- High school diploma or equivalent; associate's degree or relevant certification is a plus.
- Proven experience in order entry, data entry, or a related administrative role.
- Proficiency in using order management systems and Microsoft Office Suite (Excel, Word, Outlook).
- Strong attention to detail and exceptional accuracy in data entry.
- Excellent communication skills, both written and verbal.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Problem-solving skills and the ability to resolve customer issues in a professional and efficient manner.
- Strong organizational skills with the ability to prioritize tasks and adapt to changing priorities.
- Customer-focused attitude with a commitment to delivering outstanding service.
- Familiarity with inventory management and logistics processes is a plus.
- Knowledge of industry-specific products and terminology is advantageous.
- Contract to Hire
- Monday-Friday first shift, 100% onsite
- Pay is $20-$25 an hour depending on experience
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records
[not to apply] Order Entry Specialist
LHH
$20.00 - $25.00 per Hour
Itasca- Receive and review customer orders via various channels, such as email, phone, and online platforms.
- Accurately enter order information into the company's order management system, ensuring completeness and correctness of all data.
- Verify pricing, product codes, and quantities to ensure alignment with customer requests and company pricing guidelines.
- Collaborate with the sales team and other departments to resolve any discrepancies or issues related to orders.
- Coordinate with the warehouse and logistics teams to ensure timely order fulfillment and shipment.
- Maintain open communication with customers regarding order status, delivery dates, and any potential delays.
- Provide exceptional customer service by addressing customer inquiries, concerns, and requests related to orders.
- Process order changes, cancellations, and returns in accordance with company policies.
- Assist in maintaining accurate and up-to-date records of customer interactions, order history, and related documentation.
- Continuously seek opportunities to streamline and improve the order entry process for increased efficiency and accuracy.
- Stay updated on product knowledge, pricing, and company policies to provide accurate information to customers.
- High school diploma or equivalent; associate's degree or relevant certification is a plus.
- Proven experience in order entry, data entry, or a related administrative role.
- Proficiency in using order management systems and Microsoft Office Suite (Excel, Word, Outlook).
- Strong attention to detail and exceptional accuracy in data entry.
- Excellent communication skills, both written and verbal.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Problem-solving skills and the ability to resolve customer issues in a professional and efficient manner.
- Strong organizational skills with the ability to prioritize tasks and adapt to changing priorities.
- Customer-focused attitude with a commitment to delivering outstanding service.
- Familiarity with inventory management and logistics processes is a plus.
- Knowledge of industry-specific products and terminology is advantageous.
- Contract to Hire
- Monday-Friday first shift, 100% onsite
- Pay is $20-$25 an hour depending on experience
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records