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Call Center Customer Service Representative

Customer Service

LHH

$18.00 - $22.00 per Hour

Tustin

Customer Service


Call Center Customer Service Representative


Ajilon is looking for a customer service representative for immediate hire!


Responsibilities

  • Utilize customer relationship management software to facilitate the process of responding to customer calls and addressing customer concerns
  • Resolve customer inquiries/complaints with limited escalation to team leaders
  • Document client discussions clearly and concisely
  • If required, escalate and direct clients to managers, team leads, and other departments as needed

    • Skills

  • Excellent communication both verbal and written
  • Thrive in a fast-paced environment
  • Strong listening skills

    • Qualifications

  • 2+ years of true high-volume call center experience
  • High School Diploma
  • Ability to manage workflow with limited supervision
  • Strong organizational and communication skills, with an emphasis on professionalism and delivering a high quality of member service
  • Bilingual Spanish/English is a huge plus

    • Pay Rate: $18.00 – 22.00 / hr. depending on experience


    Schedule: Mon-Fri 8:00AM – 5:00PM


    Location: Tustin, CA 92780


    If you meet the minimum qualifications and are interested, please apply directly or send your resume to Rachel.Larriva@Ajilon.com.


    Equal Opportunity Employer/Veterans/Disabled


    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.ajilon.com/candidate-privacy


    The Company will consider qualified applicants with arrest and conviction records

    Ref US_EN_7_849085_2847392

    Call Center Customer Service Representative

    Customer Service

    LHH

    $18.00 - $22.00 per Hour

    Tustin

    Customer Service


    Call Center Customer Service Representative


    Ajilon is looking for a customer service representative for immediate hire!


    Responsibilities

  • Utilize customer relationship management software to facilitate the process of responding to customer calls and addressing customer concerns
  • Resolve customer inquiries/complaints with limited escalation to team leaders
  • Document client discussions clearly and concisely
  • If required, escalate and direct clients to managers, team leads, and other departments as needed

    • Skills

  • Excellent communication both verbal and written
  • Thrive in a fast-paced environment
  • Strong listening skills

    • Qualifications

  • 2+ years of true high-volume call center experience
  • High School Diploma
  • Ability to manage workflow with limited supervision
  • Strong organizational and communication skills, with an emphasis on professionalism and delivering a high quality of member service
  • Bilingual Spanish/English is a huge plus

    • Pay Rate: $18.00 – 22.00 / hr. depending on experience


    Schedule: Mon-Fri 8:00AM – 5:00PM


    Location: Tustin, CA 92780


    If you meet the minimum qualifications and are interested, please apply directly or send your resume to Rachel.Larriva@Ajilon.com.


    Equal Opportunity Employer/Veterans/Disabled


    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.ajilon.com/candidate-privacy


    The Company will consider qualified applicants with arrest and conviction records

    Ref US_EN_7_849085_2847392
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