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[not to apply] Client Services

LHH

$18.00 - $22.00 per Hour

Tempe


LHH is looking for strong client services representatives in the Phoenix and Tempe area! The ideal candidate would have business-to-business experience and order entry experience. You will be assisting clients with status of their orders, updating ETA’s of delivery and updating account information as needed.


This person will be the go-to person for all client services and customer service inquiries for the accounts you manage.


This is a great contract-to-hire opportunity to be able to work with a great, growing industry!


Key Responsibilities:



  • Serve as the main point of contact for assigned clients, developing and nurturing strong, long-lasting relationships.


  • Understand and anticipate client needs, and collaborate with internal teams to deliver customized solutions and services.


  • Conduct regular check-ins with clients to gather feedback, address concerns, and ensure overall client satisfaction.


  • Provide timely and accurate responses to client inquiries via email, phone, and other communication channels.


  • Collaborate with cross-functional teams to ensure the successful delivery of projects, products, or services to clients.


  • Manage client expectations and communicate project timelines, deliverables, and updates effectively.


  • Assist clients with onboarding, training, and adoption of our products or services, ensuring a smooth transition.


  • Identify opportunities to upsell or cross-sell additional services that align with the client's needs and goals.


  • Handle and resolve client issues, concerns, or complaints in a professional and empathetic manner.


  • Maintain accurate and organized client records, interactions, and communications in CRM systems.


  • Generate and present regular reports to clients, highlighting key performance metrics and insights.


  • Stay informed about industry trends, market developments, and competitors to provide valuable insights to clients.


  • Collaborate with the sales team to identify potential growth opportunities and participate in client retention strategies.


  • Contribute to the development of client engagement strategies and initiatives to enhance the overall client experience.


  • Participate in team meetings, training sessions, and professional development opportunities to continuously improve client service skills


Requirements:



  • Must have high school diploma or GED


  • At least 6 months of client services or customer support experience


Pay: $18/hr - $22/hr depending on experience and position


Contract-to-hire: Eligible for medical, vision and dental benefits after 60 days of employment.


If this role seems like a great fit, please apply today! We would love to work with you!


#zip

Pay Details: $18.00 to $22.00 PER HOUR

Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

Ref INT_US_EN_27_849104_3004129

[not to apply] Client Services

LHH

$18.00 - $22.00 per Hour

Tempe


LHH is looking for strong client services representatives in the Phoenix and Tempe area! The ideal candidate would have business-to-business experience and order entry experience. You will be assisting clients with status of their orders, updating ETA’s of delivery and updating account information as needed.


This person will be the go-to person for all client services and customer service inquiries for the accounts you manage.


This is a great contract-to-hire opportunity to be able to work with a great, growing industry!


Key Responsibilities:



  • Serve as the main point of contact for assigned clients, developing and nurturing strong, long-lasting relationships.


  • Understand and anticipate client needs, and collaborate with internal teams to deliver customized solutions and services.


  • Conduct regular check-ins with clients to gather feedback, address concerns, and ensure overall client satisfaction.


  • Provide timely and accurate responses to client inquiries via email, phone, and other communication channels.


  • Collaborate with cross-functional teams to ensure the successful delivery of projects, products, or services to clients.


  • Manage client expectations and communicate project timelines, deliverables, and updates effectively.


  • Assist clients with onboarding, training, and adoption of our products or services, ensuring a smooth transition.


  • Identify opportunities to upsell or cross-sell additional services that align with the client's needs and goals.


  • Handle and resolve client issues, concerns, or complaints in a professional and empathetic manner.


  • Maintain accurate and organized client records, interactions, and communications in CRM systems.


  • Generate and present regular reports to clients, highlighting key performance metrics and insights.


  • Stay informed about industry trends, market developments, and competitors to provide valuable insights to clients.


  • Collaborate with the sales team to identify potential growth opportunities and participate in client retention strategies.


  • Contribute to the development of client engagement strategies and initiatives to enhance the overall client experience.


  • Participate in team meetings, training sessions, and professional development opportunities to continuously improve client service skills


Requirements:



  • Must have high school diploma or GED


  • At least 6 months of client services or customer support experience


Pay: $18/hr - $22/hr depending on experience and position


Contract-to-hire: Eligible for medical, vision and dental benefits after 60 days of employment.


If this role seems like a great fit, please apply today! We would love to work with you!


#zip

Pay Details: $18.00 to $22.00 PER HOUR

Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

Ref INT_US_EN_27_849104_3004129
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