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[not to apply] Customer Service Representative - #R195 - Decatur, AL

LHH

$16.88 - $16.88 per Hour

Decatur

Customer Service Representative As the Customer Service Representative, you will provide professional customer service to both internal and external customers, as well as collaborate with customers and service center personnel to resolve issues. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. Location: Onsite - 315 Woodall Road, Decatur, AL 35601 Shift – 12:00 pm – 8:30 pm What you’ll do on a typical day:
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution
What you need to succeed at XPO: At a minimum, you’ll need:
  • 2 years of customer service experience
  • Strong computer and typing skills
  • Experience with Microsoft Office
It’d be great if you also have:
  • Transportation experience
  • Excellent verbal and written communication skills
Pay Details: $16.88 PER HOUR

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records

Ref INT_US_EN_27_864964_3001456

[not to apply] Customer Service Representative - #R195 - Decatur, AL

LHH

$16.88 - $16.88 per Hour

Decatur

Customer Service Representative As the Customer Service Representative, you will provide professional customer service to both internal and external customers, as well as collaborate with customers and service center personnel to resolve issues. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. Location: Onsite - 315 Woodall Road, Decatur, AL 35601 Shift – 12:00 pm – 8:30 pm What you’ll do on a typical day:
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution
What you need to succeed at XPO: At a minimum, you’ll need:
  • 2 years of customer service experience
  • Strong computer and typing skills
  • Experience with Microsoft Office
It’d be great if you also have:
  • Transportation experience
  • Excellent verbal and written communication skills
Pay Details: $16.88 PER HOUR

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records

Ref INT_US_EN_27_864964_3001456
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